Frequently Asked Questions (FAQ)

Welcome to BlueWater Pools LLC’s FAQ page! Whether you're dreaming of a new backyard oasis or want to know more about how we work, you’ll find answers to our most common questions below.

We specialize in designing and building custom inground swimming pools, spas, and outdoor living features. Our services also include pool remodeling, equipment upgrades, weekly pool maintenance, and repairs.

BlueWater Pools proudly serves the greater DFW area and surrounding communities. If you're unsure whether you're within our service zone, feel free to contact us.

Yes. We are fully licensed, insured, and bonded to operate in Texas, and we adhere to all local, state, and national building codes.

Our team brings over 80 years of combined experience in the swimming pool industry. From concept to completion, you’re working with seasoned professionals who know how to deliver excellence.

We also hold certifications and accreditations that reflect our commitment to safety, innovation, and best practices, including:

• Certified Pool Operator (CPO)
• Certified Pool Builder (CPB)
• NSPF and APSP Certified Building and Service Professionals
• Jandy / Fluidra Authorized Service Station
• Continuing education through national and regional pool associations 

These qualifications ensure we stay up-to-date with evolving codes, cutting-edge technologies, and service excellence.

While timelines can vary based on complexity, most custom pool projects take between 8–12 weeks from excavation to completion, assuming permitting and weather cooperate.

Absolutely. We offer fully custom pool design services. You can personalize the shape, size, depth, tile, lighting, water features, decking, and more.

Yes. We provide high-quality 3D design renderings, so you can visualize your pool and outdoor space before construction begins.

Yes, we partner with reputable third-party lenders to offer flexible financing options that make your dream pool more accessible. Ask our team for a referral or visit our Financing / Lender Info page https://bluewatercustompools.com/financing-%2F-lender-info-1 to learn more.

The cost of a custom pool depends on several factors, including size, materials, features, and site conditions. Our pools typically start around $95,000, with luxury builds exceeding $150,000+.

At BlueWater Pools, we may not be the cheapest — and that’s by design. We build state-of-the-art aquatic masterpieces using the latest construction techniques, cutting-edge equipment, and hand-selected, high-end materials that are chosen for both beauty and durability. Every pool we build is engineered to be a one-of-a-kind work of art, delivering unmatched quality and lasting value for years to come.

We provide a comprehensive, transparent estimate during your personalized design consultation to ensure you get exactly what you envision — and more.

Yes. Our team will take care of obtaining all of the necessary permits and will provide the customer with a set of plans to give to the HOA, which, in most cases, is necessary for your pool build, ensuring a stress-free experience for you.

Every pool we build complies with the latest city and county regulations, including fencing, drainage, and safety standards.

 Yes, we do! Every new pool build includes one month of complimentary pool cleaning and maintenance to ensure your system runs smoothly from the start.   

Additionally, BlueWater Pools offers full-service maintenance packages available on a weekly, monthly, or quarterly basis. These plans include water chemistry balancing, equipment checks, filter cleaning, debris removal, and overall system inspections to keep your pool in peak condition year-round.

Contact our team at https://bluewatercustompools.com/contact-us to learn more about our service packages and to choose the right plan for your needs.

Our team will walk you through how to operate and maintain your pool systems after installation. We also provide a detailed owner’s manual and tech support when needed.

We stand behind the quality of our craftsmanship and the equipment we install. Our standard warranties include:

• Structural Warranty: Lifetime Transferable warranty on the gunite shell.
• Equipment Warranty: Manufacturer-backed, typically 3 years, depending on the equipment brand.
• Workmanship Warranty: 1 year from the date of project completion.

Yes — BlueWater Pools LLC is a certified warranty service station for Jandy / Fluidra products. That means you don’t have to deal directly with manufacturers or third parties. We are your one-stop shop for all warranty-related services and repairs.

We’ll coordinate with manufacturers, validate the issue, and handle the claim process from start to finish, ensuring it's quick, hassle-free, and done right the first time.

Our dedicated service team is here for you long after your pool is built. Whether you have questions, need to schedule service, or want to initiate a warranty claim:

📧 Email us at: service@bluewatercustompools.com
📞 Call us at: (817) 297-7120

You can schedule your free consultation by calling us at (817) 297-7120, emailing info@bluewatercustompools.com, or filling out our online contact form. https://bluewatercustompools.com/contact-us

 We’ll discuss your vision, walk your property, take measurements, shoot elevations, and talk budget. From there, we’ll start working on a custom design that meets your needs.